Effective Date: May 24, 2025
Welcome to AllMart. These Terms and Conditions (“Terms”) govern your use of our mobile application, website, and all related services including e-commerce, food, grocery, pharmacy, and parcel delivery.
By using our services, you agree to be bound by these Terms. If you do not agree, please do not use the platform.
You must be at least 18 years old to register and use AllMart.
You agree to provide accurate, current, and complete information.
You are responsible for maintaining the confidentiality of your login credentials.
You agree to use our platform lawfully and responsibly.
You may not use AllMart to send illegal items, counterfeit goods, or restricted substances.
We reserve the right to suspend or terminate your access if misuse is detected.
All orders are subject to availability and acceptance.
Prices and fees may vary depending on location and vendor.
Payments must be made through authorized payment gateways.
No refunds once an order is processed unless stated otherwise in our Refund Policy.
Estimated delivery times are provided, but may vary due to traffic, weather, or availability.
You agree to provide accurate delivery addresses and be available to receive the order.
If delivery fails due to incorrect information, no refund will be issued.
Return or refund eligibility depends on the product type (e.g., food is non-returnable).
If applicable, requests must be made within 24 hours of delivery.
Parcels and items must be in original condition to qualify for a return.
Any reviews, comments, or messages you post must not be offensive, abusive, or misleading.
We reserve the right to remove any content without notice.
AllMart is not liable for delays, damages, or losses resulting from third-party vendors or unforeseen events.
We are not responsible for lost or stolen parcels after delivery confirmation.
We may update these Terms from time to time.
Continued use of the service means you accept the updated Terms.
These Terms are governed by the laws of Sri Lanka.
Disputes shall be settled in Sri Lankan courts.
For any questions or complaints:
AllMart Support
📧 Email: support@allmart.lk
📞 Phone: [+94-743722942]
🌐 Website: www.allmart.lk
