Privacy policy

Privacy Policy for AllMart

Effective Date: May 24, 2025

AllMart (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and website related to our e-commerce and parcel delivery services.


1. Information We Collect

We may collect the following types of personal and non-personal information:

  • Personal Information:

    • Name, email address, phone number

    • Delivery address and billing information

    • Payment information (processed securely via third-party gateways)

    • Identity documents (if required for parcel deliveries)

  • Device Information:

    • IP address, device ID, operating system

    • App usage data and crash logs

  • Location Information:

    • Real-time GPS location (for delivery and tracking purposes)


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Improve and personalize user experience

  • Communicate with you about your orders or offers

  • Detect and prevent fraud or misuse

  • Comply with legal obligations


3. Sharing Your Information

We do not sell your personal data. However, we may share your data with:

  • Delivery partners and logistics services

  • Payment processing providers

  • Legal or regulatory authorities, when required

  • Service providers (e.g., analytics, support tools)


4. Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.


5. Your Rights

You may:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent (where applicable)

To exercise these rights, contact us at: support@allmart.lk


6. Cookies & Tracking

We may use cookies and similar technologies to enhance user experience and analyze usage patterns.


7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.


8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

AllMart Support Team
Email: support@allmart.lk
Phone: [+94-743722942]
Website: www.allmart.lk